Terms & Conditions

1.1 - The Diamond District Ltd ("Company", "we", "us") operates www.thediamonddistrict.com We are registered in England and Wales under company number 16512600 with our registered office at 86-90 Paul Street, London, EC2A 4NE, UNITED KINGDOM. Our VAT number is GB499854309.

1.2 - Our Website provides a secure marketplace for businesses to buy and sell diamonds, gemstones, loose melee, bespoke jewellery, and related services. These Terms of Use govern your access to and use of our Website.

1.3 - If you have questions about these terms or our Website, please contact us via the contact form on our Website.

2.1 - By accessing or using our Website, you agree to be bound by these Terms of Use. If you do not accept them, you must not use the Website.

2.2 - You should save or print a copy of these terms for future reference.

2.3 - In these Terms, "you" or "your" refers to any user or visitor of the Website.

3.1 - These Terms incorporate by reference the following documents, which also apply to your use of the Website:

3.2 - If you purchase or supply goods via the Website, our Terms and Conditions of Supply and Purchase will also apply.

3.3 - In the event of conflict between these documents, the following order of priority applies:

4.1 - We may update these Terms at any time. The most recent version will apply whenever you access or use the Website. Please review them regularly.

5.1 - We may modify, update, or discontinue any part of the Website, including content, features, or services. Major changes will be communicated where reasonable.

6.1 - We do not guarantee uninterrupted availability of the Website. We may suspend or withdraw access for operational or business reasons.

6.2 - You are responsible for ensuring anyone accessing the Website through your account or network complies with these Terms.

6.3 - We are not liable for any loss or inconvenience caused by temporary or permanent unavailability of the Website.

7.1 - Access to the Website requires registration. You must provide accurate information and keep your account details updated.

7.2 - We reserve the right to deny, suspend, or terminate access at any time if we consider there is a risk to legal, regulatory, financial, operational, or reputational interests.

7.3 - Compliance with our AML Policy and any Know Your Customer/Know Your Business (KYC/KYB) procedures is required before any transactions can be processed.

7.4 - Accounts are personal and must not be shared. You may not use another person's account without permission.

7.5 - By creating an account, you confirm you have authority to agree to these Terms and that you are operating a legitimate business in the jewellery trade.

7.6 - Security information (e.g., passwords) must be kept confidential. We may disable access if we reasonably believe your account is being misused.

7.7 - You are responsible for all activity on your account. Notify us immediately if you suspect unauthorized use.

8.1 - All content on the Website is owned or licensed by us and protected by intellectual property laws.

8.2 - You may not modify, copy, redistribute, or commercially exploit content without prior written permission.

8.3 - Any unauthorized use may result in termination of your right to access the Website and possible legal action.

9.1 - Content is for general information only and should not be relied upon as professional advice.

9.2 - While we strive for accuracy, we make no warranties regarding completeness, reliability, or stock availability.

9.3 - All listings on the Website are invitations to treat. A contract is only formed when we accept your order according to our Terms of Supply and Purchase.

10.1 - Links to third-party websites are provided for convenience. They do not imply endorsement.

10.2 - We are not responsible for the content or availability of external websites.

11.1 - Our liability is limited by law. We are not liable for indirect or consequential losses, including lost profits, business interruption, or loss of reputation.

11.2 - We are not responsible for any reliance you place on Website content or inability to access the Website.

11.3 - Our Terms of Supply and Purchase govern liability for goods and services obtained via the Website.

12.1 - Your personal data will be handled in accordance with our Privacy Policy, which is incorporated herein by reference.

13.1 - We do not guarantee the Website is free from viruses or malware.

13.2 - You are responsible for your own devices and virus protection.

13.3 - Deliberate misuse of the Website (e.g., hacking, malware) is prohibited and may constitute a criminal offence.

14.1 - You may link to publicly accessible pages in a fair and legal manner.

14.2 - You may not suggest endorsement where none exists or frame our Website on another site without permission.

14.3 - Third-party links, including certificates or images, are outside our control.

15.1 - These Terms are governed by English law. Any disputes will be resolved exclusively in the courts of England and Wales.

15.2 - For U.S. transactions only: disputes will be resolved by arbitration before the Diamond Dealers Club, Inc. (DDC) in New York City under its rules.